Cici’s corporate, franchisee both respond to allegations

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JONESBORO, Ark. – Both the franchise owner and the corporate office of Cici’s Pizza have responded to allegations by a breastfeeding mother that she was asked to leave, following an exclusive NEA Report.

The franchisee statement reads as follows:

DSCN3963“As franchise owner of this Cici’s restaurant and long-time resident of Jonesboro, I take special care to ensure that our team treats all of our guests with great courtesy and respect. Following my initial investigation, I am convinced that the management team went to great lengths to address all of our guests’ concerns and to manage the situation as professionally as possible. I want to emphasize that at no time was any guest asked to leave the restaurant or treated with disrespect.”

The corporate Cici’s statement said this:

“Our highest priority is to treat all of our guests with respect, and to provide good food and great service every day. Since this is a franchised location, we are following up with the franchisee. We will continue to monitor this matter closely.”

Both Sierra and Dakota Brewer, the breastfeeding mother and her husband, said they were shocked by the statement and said the franchisee statement was not true.

“Wow,” Duncan said. “I don’t think they handled it as they should have, at all, considering we still haven’t even heard anything back from them.”

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By Stan Morris | Twitter | e-mail | Facebook

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