City of Jonesboro’s Communications Department Expands Online Tools to Increase Transparency and Efficiency

JONESBORO, Ark. — The City of Jonesboro Communications Department has launched several new online tools and resources designed to make it easier for residents, businesses, and media to connect with city services and stay informed. The updates, now available on the City’s official website, provide greater transparency, efficiency, and opportunities for community engagement.

“These new tools allow us to streamline communication and make it more convenient for the public to access city services,” said Mayor Harold Copenhaver. “Transparency is a priority for the City of Jonesboro, and continued investments like this make information more accessible to everyone. It’s another step forward in serving our community.”

Advertisement
Advertisement

• Proclamation Requests – Submit requests for mayoral proclamations that honor community events, milestones, and noteworthy achievements.
• Speaker Requests – Invite city leaders to speak at schools, civic groups, and community programs.
• Public Information Requests (FOIA) – Submit and track Freedom of Information Act requests.
• Media Inquiries – Journalists can submit interview or information requests through the portal to help ensure timely, accurate responses.
• Stay Connected Hub – Access the City’s official social media channels in one place.
• Press Release Archive – Find the City’s latest announcements quickly and easily.
• Community Chit Chat Inquiries – Nonprofits can request time on the City’s program to share their events, initiatives, and community impact with a wider audience.
• Brand Board Marketing Kit – Access official guidelines for logo usage, fonts, colors, and hashtags.
• Crisis Communication Alerts – Sign up for emergency notifications by phone, text, or email.
• Request Tracker – Report issues directly through the website and track their progress.

These updates represent a strong investment in accessibility and transparency. By providing more online tools, Jonesboro is ensuring that residents, media, and community groups can connect quickly and efficiently. The next step will be expanding PEG Channel 24 to the City’s website, allowing viewers to watch anywhere, anytime by 2026.

In addition to these new features, residents are encouraged to utilize the City of Jonesboro’s Legistar portal, maintained by the City Clerk’s office, to access official records of city actions, legislation documents, council and committee meeting minutes, upcoming agendas, livestreams, and archived videos of previous meetings.
Legistar Portal

For additional information about the Communications Department and to connect with staff members, visit the Communications page at
http://www.jonesboroar.gov/697/Communications.
The page includes contact details for Director of Communications – Donna Malone, Marketing and Outreach Coordinator – Lynette Hirsch, and Digital Media Specialist – Emma Cottingham.

All these services are now available at:
http://www.jonesboroar.gov